Privacy Policy

We explain how we collect, use and protect personal information when you use 22 Ricky Casino. This Privacy Policy describes the types of data we gather, how that information is applied to run accounts and payments, and the measures we take to keep data safe. It also explains your rights over personal data and how to contact support for access, correction or deletion. References to payments use AUD where applicable and the policy covers technical, personal and transactional information related to account activity and verification.

Types of data collected

Personal data - name, email, date of birth and ID documents submitted for verification. Account details - username, password hash and selected currency (AUD supported). Transactional data - deposits, withdrawals, payment method details and transaction timestamps. Technical data - IP address, device type, browser, operating system and session logs. Game activity - wagers, wins, losses and game histories tied to your account.

How information is used

Account management - create and maintain your account, verify age and identity, process deposits and withdrawals. Payments and security - process AUD and crypto transactions, check for fraud and ensure funds flow correctly. Support - respond to enquiries and disputes via live chat or email. Regulatory compliance - satisfy verification and reporting obligations when required. Communications - send service messages and optional marketing where you have consented, with the ability to opt out.

Data protection and security

We protect data using industry-standard security measures, including 256-bit SSL encryption for data in transit and access controls for stored data. ID documents required for withdrawals are stored securely and used only for verification and compliance. Access to personal data is limited to authorised personnel and approved service providers. We retain information as needed for account operation and legal obligations.

Cookies and tracking technologies

Cookies and similar technologies are used for session management, authentication, site functionality and analytics. Third-party cookies may be used for performance analytics and payment flows. You can control cookies through your browser settings or device preferences. Disabling certain cookies may affect site functionality and the ability to remain logged in.

User rights

Access and correction

Request access to the personal data we hold about you and ask for corrections through account settings or by contacting support via live chat or email. We will respond and provide the information required to verify your identity before making changes.

Deletion and restriction

You may request deletion or restriction of processing where permitted by law. Requests are handled in line with legal retention requirements and anti-fraud obligations. Account closure does not always result in immediate deletion if records must be retained for compliance.

Data sharing and third parties

We share data with payment processors, verification services, game providers, analytics vendors and regulators when required. Third parties process data under contract and only for specified purposes. Transfers may occur to service providers in other jurisdictions; appropriate safeguards are applied where required.

Updates to this privacy policy

Policy updates are posted on this page with an effective date. Continued use of the site after changes indicates acceptance. For specific questions about this policy or to exercise your rights contact support via live chat or email. Detailed terms are available in your account settings and the Terms and Conditions.